Overview

At Beacon, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our AI-powered business intelligence platform. We are committed to transparency and giving you control over your data.

Information We Collect

We collect information necessary to provide our AI-powered recommendations and insights. This includes:

Account Information

Email address for account creation and authentication
Company name and basic business information
Account preferences and settings

Business Data

Connected business platform data (e.g., Shopify store data, sales metrics)
Customer behavior patterns and purchase analytics
Revenue data and transaction information
Product catalog and inventory information

Usage Information

How you interact with our platform and features
Log data and technical information for service improvement
Feedback and support communications

How We Use Your Information

We use your information exclusively to provide and improve our AI-powered business intelligence services:

Generate AI Recommendations: Analyze your business data to provide personalized revenue optimization insights
Create Reports: Develop customer segmentation analysis and business intelligence reports
Improve Our Service: Enhance our machine learning algorithms and platform features
Account Management: Provide customer support, send important service updates, and manage your account
Security: Monitor for fraudulent activity and maintain platform security

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Contract Performance: To provide the services you've requested
Legitimate Interest: To improve our services and ensure platform security
Consent: Where you've given explicit consent for specific uses
Legal Obligation: To comply with applicable laws and regulations

Data Security & Storage

We implement industry-standard security measures to protect your information:

Enterprise-grade encryption for data in transit and at rest
Secure, SOC 2 compliant database infrastructure
Multi-layered authentication and access controls
Regular security assessments and monitoring
Passwordless authentication to eliminate credential vulnerabilities

Your personal information is stored securely in our database infrastructure, which uses enterprise-grade security standards and encryption. Business data connections are processed through secure, isolated service architectures with strict access controls.

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

Service Providers: With trusted third-party services that help us operate our platform (e.g., cloud hosting, analytics)
Business Integrations: With platforms you connect to our service (e.g., Shopify), only as necessary for functionality
Legal Requirements: When required by law, legal process, or to protect our legal rights
Business Transfers: In the event of a merger, acquisition, or sale of assets, with appropriate data protection measures

All third-party service providers are contractually required to maintain the confidentiality and security of your information.

Data Retention

We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:

Account Information: Retained while your account is active and for a reasonable period after closure
Business Data: Retained as long as needed for AI analysis and insights generation
Usage Data: Typically retained for up to 24 months for service improvement purposes
Legal Requirements: Some data may be retained longer to comply with legal obligations

When data is no longer needed for analysis or service provision, it is securely deleted from our systems. You can request deletion of your data at any time, subject to legal retention requirements.

Your Privacy Rights

You have the following rights regarding your personal information:

All Users

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information
Data Portability: Request your data in a portable format

EU Residents (GDPR)

Restrict Processing: Limit how we use your data
Object to Processing: Object to certain uses of your data
Withdraw Consent: Withdraw consent for processing where applicable
Lodge Complaints: File complaints with your local data protection authority

California Residents (CCPA)

Know: Right to know what personal information is collected and how it's used
Delete: Right to request deletion of personal information
Non-Discrimination: Right not to be discriminated against for exercising privacy rights
Opt-Out: Right to opt-out of the sale of personal information (we do not sell personal information)

To exercise any of these rights, please contact us at atul@runbeacon.ai. We will respond to your request within 30 days (or as required by applicable law).

International Data Transfers

Your information may be stored and processed in countries other than your own. When we transfer personal information internationally, we ensure appropriate safeguards are in place, including:

Standard Contractual Clauses approved by the European Commission
Adequacy decisions for transfers to countries with adequate protection
Other legally approved transfer mechanisms

Children's Privacy

Our service is not intended for use by children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. For significant changes, we may also send you email notification.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Privacy Inquiries: atul@runbeacon.ai
General Support: atul@runbeacon.ai
Security Concerns: atul@runbeacon.ai

For EU residents, our Data Protection Officer can be reached at: atul@runbeacon.ai

Mailing Address:
RunbeaconAI, Inc.
Silicon Cmn
Fremont, CA 94538